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Sewer systems take waste water from homes, businesses and industry to sewage treatment plants where it is filtered and treated for recycling back into lake Ontario. The city you live in is responsible for connecting your property to these sewer lines. It is also responsible for maintaining proper stormwater drainage along municipal roadways. The six-inch sewer line connecting your home/building to the edge of your property line (called a lateral), where it connects to the street sewer is your responsibility.

Sewer blockages are usually caused by the misuse of flushing objects such as paper products, grease or toys, but can also be caused from tree-root intrusion. If the offending tree is on city property, the homeowner may qualify for a re-imbursement cost for the sewer repair up to $2000 from the city with proper documentation. Draincom deals with the city on behalf of the customer to assist in the rebate process.

In many homes a sewage backflow prevention device may have been installed in your draining system prior to exiting your home. This is usually installed to prevents the backing up of the sanitary sewage into the home during heavy rainfalls. If your home is equipped with one, it is required to be inspected on an annual basis. There have been many cases of backflow incidents in Canada.

If you are experiencing slow draining or odors coming from your drains, it could be a sign of a drainage or sewage backup. Cooking grease is often the culprit, which should never be poured down the drain or toilet. The grease of solidifies in the sewer and causes obstructions making it more difficult for waste to pass. Blocked sewage pipes can cause the release of untreated sewage, causing potential harm to your family and the environment. Have your sewage system inspected periodically to ensure your family's health and well-being. For a demonstation of the cleaning process, check out our Sllideshow.

You can count on DrainCom's experienced technicians to assist you with sewer problems or inspections - our fully-stocked service trucks are ready to roll as soon as we get your call!